Privacy Policy

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES THEREUNDER AS APPLICABLE AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF RULE 3 (1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, TERMS OF SERVICES, PRIVACY POLICY AND USER AGREEMENT FOR ACCESS OR TERMS OF USAGE OF WWW.WTIFLEETPRO.COM (HEREINAFTER REFERRED TO AS THE “SITE”).

YOUR USE OF THIS SITE OR YOUR PROVISION TO USE OF ANY PERSONAL INFORMATION CONSTITUTES YOUR AGREEMENT TO THESE TERMS AND ANY SUBSEQUENT CHANGES TO THESE TERMS; DO NOT USE THE SITE OR PROVIDE INFORMATION IF YOU DO NOT AGREE WITH ALL OF THE TERMS.

Privacy Notice

Though we make every effort to preserve user privacy, we may disclose personal information when required by law or under a good-faith belief that such disclosure is necessary to comply with legal obligations, law enforcement, court orders, or in connection with delivery of services to the users.

General Description

The Site may collect personal information such as name, postal address, phone number, mobile number, email address, driving license, ID proofs, bank or card details, and PAN for processing transactions.

Deliver services requested by the user
Detect fraud or misuse
Manage internal systems

Fleet Pro vehicles may include hardware to gather and transmit vehicle usage data for:

Accident/theft prevention
Real-time assistance in emergencies
Driver safety insights

Location tracking is enabled for operational safety. This data may be shared with authorized parties like insurers or law enforcement, strictly for legitimate purposes.

As a customer, you authorize Fleet Pro and WTiCabs to access your driving records and vehicle history. You can withdraw this authorization by closing your account.

Collection and Use of Non-Personal Information

We collect non-personal data such as:

IP address
Browser type
Access logs
Click patterns and session history

This may be shared in aggregate with third parties to help analyze service usage. Ad networks may use cookies or pixels for performance tracking and personalization. We do not share identifiable personal data with them unless explicitly agreed.

Normal Browsing

When you browse the Site, we may collect IP addresses, device details, time of access, and pages visited for analytics and site performance. We do not collect any other personal data without your knowledge.

Information You Provide

When submitting a query or using contact forms, we may ask for your name, email, location, etc. This information is collected only to provide service or support, and is never sold or shared beyond what is stated in this policy.

Disclosure of Information

Data stored on our servers may be accessed by administrators when required. We may be legally obligated to disclose data to courts or government bodies.

We may share your data with:

WTi Fleet Pro group companies
Service partners (e.g., for payment, delivery, support)
In cases of fraud detection, legal proceedings, or risk mitigation
If our business is merged, acquired, or restructured

You may also consent to share your information with third-party service providers for co-branded offerings (e.g., ride-sharing or parking rewards).

Security

We follow robust security practices to protect your data. However, if you post publicly on the Site (e.g., name or email), others may access it. You are responsible for safeguarding your account credentials.

Log Files

Our server uses log files that track IPs, access time, clickstream data, etc. This is used for improving site experience and user insights.

Cookies

Session cookies are used for registered and anonymous users to enhance functionality. You can control cookies through your browser settings.

Posting

Content posted by you (e.g., on feedback or forums) may display your name publicly. Content may be retained for archival or research purposes.

Other Websites

Our Site may link to third-party websites. Their privacy practices are outside our control, and we encourage users to review their respective privacy policies.

Social Media Features

THE SITE DOES NOT STORE OR ACCESS USERNAMES, PASSWORDS, OR EMAILS USED THROUGH SOCIAL MEDIA FEATURES LIKE LIKE, TWEET, +1 BUTTON, ETC., AND IS NOT LIABLE FOR THEIR USE.

Opt-in Clause

By registering your phone number on our Site, you consent to receive phone calls and/or SMS notifications related to your services or account updates.